Privacy Policy

Last Updated: 20.06.2026

Who We Are

Medicinal Cannabis Friendly ("we", "our", or "us") operates the website mcfriendly.co.uk.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related enquiries, please contact:

Medicinal Cannabis Friendly
Email: info@mcfriendly.co.uk

What Information We Collect

Information You Provide

When you contact us through our website or by email, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company name (if provided)

  • Any information included in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address (where available)

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of visits

  • Referring website information

This information is collected through cookies and analytics tools.

How We Use Your Information

We use personal information to:

  • Respond to enquiries and customer requests

  • Provide information about our services

  • Improve the performance and usability of our website

  • Monitor website traffic and usage patterns

  • Maintain website security

  • Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Legitimate Interests

We process personal information where necessary to:

  • Respond to enquiries

  • Operate and improve our website

  • Maintain business records

  • Prevent fraud and misuse

Consent

Where required, we will obtain your consent before placing non-essential cookies on your device or sending marketing communications.

Legal Obligation

We may process information where required to comply with applicable laws and regulations.

Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics collects information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser information

  • General geographic location

This information is aggregated and does not directly identify individual visitors.

Google may process this information on servers located outside the United Kingdom. Appropriate safeguards are in place to protect personal data during such transfers.

You can learn more about how Google uses data by visiting Google's Privacy Policy.

Cookies

Cookies are small text files stored on your device when you visit a website.

We use:

Essential Cookies

Required for the operation and security of the website.

Analytics Cookies

Used to collect anonymous information about how visitors use our website, helping us improve functionality and performance.

You can manage or disable cookies through your browser settings. The site cookie banner also enables you to choose whether to accept non-essential cookies.

Sharing Your Information

We do not sell, rent, or trade personal information.

We may share information with trusted third parties who help us operate our website or business, including:

  • Website hosting providers

  • IT support providers

  • Analytics providers such as Google

  • Professional advisers

  • Legal or regulatory authorities where required by law

These providers are only permitted to use information as necessary to provide their services.

International Data Transfers

Some service providers may process personal information outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including:

  • Enquiry records: up to 24 months after the last communication

  • Analytics data: according to Google Analytics retention settings

  • Legal or accounting records: as required by law

Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.

However, no internet-based service can be guaranteed completely secure.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict processing of your information

  • Object to processing based on legitimate interests

  • Request a copy of your data in a portable format

  • Withdraw consent at any time where consent is the basis for processing

To exercise any of these rights, please contact us using the details above.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

McFriendly
Email: info@mcfriendly.co.uk

Complaints

If you believe your personal information has been handled improperly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

The ICO can be contacted through its official website.